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August 13, 2020 – Orlando Fl: Edgewood Children’s Ranch (the Ranch) is a refuge of hope for at-risk families and children. Edgewood seeks to equip and empower at-risk children and their families with the education and spiritual guidance needed to live a purposeful and transformed life. In March of this year, the Ranch experienced a computer server failure to their network connection that was running the phone system. With the server down, Edgewood was at a stand-still. Mauricio from Glowlight, LLC headed out to the facility to see how he could get the system restored. This was the first time Glowlight had viewed the system. After reviewing the system, Mauricio and the Glowlight team suggested that Edgewood go to a cloud-based phone system. With the setup of the new phone system, Glowlight helped the Ranch improve the call routing experience for their staff, donors, volunteer and Rancher families. The new phone system was much better, added more functionality and cost less than the old system the Ranch had in place.The Glowlight team help save Edgewood Ranch about $150 per month while having a much better system in place. “Mauricio and the Glowlight team took the time to really understand your needs and find the best solution to help your organization run efficiently.” Bruce Jordan, Executive Director, Edgewood Children’s Ranch.
For the past 8 years we have been a part of the Vega Law Group team. During these time we have helped them in several areas of technology inside and outside the office. We have helped them evolve and maintain the rapidly changing server technologies, implemented a complete security solution for their IT infrastructure and helped them transition to a new VOIP telephone system.
Around the perimeter of their physical office we helped them with the design, installation and configuration of a complete surveillance security system. We are very grateful for the opportunity to help them with their IT needs.